Knowledgebase

 421 Unexpected failure

If you are trying to send emails and get a message like: 421, response: Unexpected failure,...

 451 error while writing spool file

This message indicates that your email is not configured properly. Please double check you are...

 503 valid RCPT command must precede DATA

When sending email, you receive an immediate bounce such as the following:Subject: RE: XXXXXX -...

 535 Incorrect authentication data

If you have a Linux dedicated server, you can fix this problem.In root WHM, go to Email >...

 550 error

550 error This error indicates an inability to send emails. There are many reasons for a 550...

 Are you able to receive emails but not send?

If you aren't able to send this usually means one thing... your internet provider is blocking you...

 Are you able to send emails but not receive?

Either your domain is over quota, or your e-mail address itself is over quota. You will need to...

 Blackberry Support

From your BlackBerry home screen, select the BlackBerry Set-up icon, then choose Personal Email...

 Can I get a dedicated IP to avoid server blacklisting?

With shared and reseller hosting, there are other people using your mail server. This means that...

 Custom form mail, cgiemail

FormMail is a very popular method of emailing the contents of a form to a user. It is relatively...

 Default Address, Catchall

What is the default address? It is a catchall mailbox that receives all emails written to a...

 Does exelwebs use exim or maildir?

Exim is a mail transfer agent used on Unix-like operating systems. It is freely available under...

 Does your e-mail client suddenly claim your password is wrong even though you have not changed any settings?

All of our shared servers have a 60 check per hour limit. If you hit this limit in any hour...

 Email Attachments

WEBMAIL In cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB. In other...

 Email Troubleshooting

Email Troubleshooting Email Troubleshooting to get your mail working: Email Troubleshooting...

 Email forwarder

Email forwarders send a copy of emails and keep an original. You can setup multiple forwarders to...

 Email returned, Blacklisted or Rejected by Recipient

Note: We can only fix this if the block is against the entire server. If the block is...

 Error : Dictionary Attack

Dictionary Attack A method often used by spammers. They send various emails or passwords to a...

 Extra Folders

If you are seeing extra folders in webmail which you do not want, then please unsubscribe those...

 Google Apps Email Walkthrough

Google Apps Email Walkthrough The first thing you need to do to start using Google Apps is sign...

 How can I setup Fetch Mail accounts in Horde?

You may want to create folders within Horde for each Fetch Mail account. This way, you can have...

 How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?

How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube? Login to the...

 How do I change my sites MX record to point mail to another server or domain?

If you wish to just point it to another domain do the following: Log into your Cpanel....

 How to access your email through cPanel

There are several ways to read your email. Normally, users will go to your domain...

 How to change the password of an e-mail account

I recommend to change your password at least once a month. To do so, please do the following:...

 How to create an autoresponder

Autoresponder returns a predefined message to anyone who writes to an email address of your...

 How to log into Webmail?

Webmail is a great feature offered by cPanel. You can access email from any PC connected to the...

 I changed my MX record and I am not receiving any email at my mail server.

If you ever send mail from any site that is on the same server where your site is hosted, your...

 Internal Email is not being received

If you cannot receive mail from yourself (say, from a form, or from a subaccount), but can...

 Outlook / Outlook 2007 / Eudora / Thunderbird / Mac Email / Phone Client Settings

Email settings for an Email Client (Outlook, Eudora, MAC mail etc.): Incoming mail server:...

 POP vs IMAP

IMAP4 is an especially convenient method of delivery for those who use multiple computers and...

 Problems with spoof, SPF

Notice: Exelwebs automatically creates an SPF record for all shared and reseller customers. If...

 SMTP timeouts on localhost

Trying to use sendmail with a script? Many of our customers use Joomla, and there is an option...

 Setting Up Email for the Apple iPhone

Although most email settings are identical, the iPhone requires a special setting for the...

 Setup an email account on my new hosting account

View a video on this subject Quality: High | Low

 Sorry I can't send to some1@gmail.com. Is some1@gmail.com on this server?

When you set up our formmail script, you might get an error message stating, "Sorry I can't send...

 Steps to making a form on your website where people can email you information (formmail)

 Too many SMTP connections?

We limit 25 connections per your IP address. If you are getting this error, then too many...

 What will happen to my undeliverable emails?

If the receiving server, domain, or mailbox name does not exist, then you will receive a...

 Where do I go to check my emails using my browser?

To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also go...

 Why won't my email address work?

Make sure your user name and password is all lowercase. Make sure you have created the email...