Although we do make backups on a regular basis...
it is and remain your responsibility to make and keep your own backups.
The easiest way is to use the facility inside your Cpanel.
Below is a short video, made by the Cpanel company to assist you with making and downloading your backup.
Download (to your computer) a zipped copy of either your entire site (your home directory, databases, email forwarders configuration, email filters configuration) or one of the previously mentioned parts of your site.
