Knowledgebase

My FTP is really slow or disconnects often. Why?

Go into your FTP options and see if passive mode is checked ,if it is, uncheck it.

If it is not checked, try checking it.

This should solve your problem, assuming the issue is not with your actual connection to the Internet.

We recommend downloading WS FTP from here. We have also heard good things about...

Make sure you are uploading to the right web directory, which is inside the public_html or www...

Please allow 24 hours for your FTP password to sync with your cPanel password.If it does not work...

If you are behind a router, please enable passive FTP mode.

If your FTP progam is not connecting properly, here are some possible reasons: 1. Your firewall...